Techniques of Continuous Improvement used by the Expert Test Managers
Undoubtedly an impulse of patting your back powers you, the way you, as a manager of your energetic software testing team, maneuvered through the testing cycle of your product, just shipped. The fact remains is that you just happened to have a temporary escape from the defects that your customer might not be able to fish out at the moment. Hence you can’t afford to relax yet, as many more challenging tasks still remain for you. Remember that customer will not tolerate bugs which could cripple their business at any point of time in future.
Every tester knows the ground reality that every software contains innumerable defects, so it’s impossible to produce successful package once & then forget. As long as testers continue to test, they find more & more problems. This happens especially in case of complex products that operate under sophisticated environments, wherein customers club multiple software packages from many software & hardware vendors to build a solution to their business problem.
Anyway, once the current version has gone, get ready for another better version. You can certainly think of continuous improvements to prevent any mishaps from occurring on the next. Continuous improvement means solving problems which irritated you in the past so that you can avoid them in the future. It is quite important for every manager or tester not to lose sight of any shortcomings encountered in the previous version.
Here I am discussing five simple techniques on continuous improvement deployed by the intelligent test managers.
Technique-1: Doing self-evaluation to close the Project Loop
Software testing teams in good organizations perform a periodic self-evaluation to close the loop on the project. These are reviews targeted at identifying what worked well & what didn’t. The results can lead to adjustments in testing techniques & processes.